Privacy Policy

1. Introduction

MasrOdds(“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website.

By using our website you agree to the collection and use of information in accordance with this policy. If you disagree with any part, please do not use our services.

2. Information We Collect

We collect information in the following ways:

• Account information: When you register, we collect your email address, display name and password (stored as a secure hash).
• Profile information: Optional details such as a username and avatar you choose to provide.
• Usage data: Pages visited, features used, time on site, referring URL and device/browser information, collected automatically via server logs and analytics.
• Communications: If you contact us via email or the contact form, we retain those messages to assist with your query.
• Complaint data: If you submit a complaint, we collect the details you provide about your dispute.

3. Cookies

We use cookies and similar tracking technologies to enhance your experience and analyse traffic. Categories include:

• Essential cookies: Required for the site to function (authentication sessions, CSRF protection).
• Analytics cookies: Help us understand how visitors interact with the site (e.g. pages viewed, referrers). We use privacy-friendly analytics that do not track individuals across the web.
• Advertising/affiliate cookies: If you click an affiliate link, a cookie may be set by the destination site to attribute your visit for commission purposes.

You can manage cookies in your browser settings. Disabling certain cookies may limit site functionality.

4. How We Use Your Information

• To operate and improve the website and its features
• To send you account-related emails (password resets, complaint updates)
• To send our newsletter if you have opted in (you can unsubscribe at any time)
• To respond to enquiries and support requests
• To detect and prevent fraud and abuse
• To comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for automated decision-making that produces legal effects concerning you.

5. Third-Party Services

We use trusted third-party services that may process data:

• Supabase: Database and authentication provider. Data is stored on EU-region servers.
• Vercel: Hosting and CDN provider.
• Affiliate networks: When you click casino links, the destination site may set its own cookies per its own privacy policy.

We carefully select providers and ensure they have appropriate data-protection measures in place.

6. Data Retention

We retain your personal data for as long as your account is active or as required to provide our services. If you close your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law (e.g. complaint records that are part of regulatory correspondence).

7. Your Rights

Depending on your jurisdiction (EU/UK GDPR, CCPA, etc.) you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict how we process your data
• Request a portable copy of your data
• Withdraw consent at any time where we rely on consent

To exercise any of these rights, contact us at privacy@masrodds.com. We will respond within 30 days.

8. Children's Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The “Last updated” date at the top of this page always reflects the most recent revision.

10. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us:

• Email: privacy@masrodds.com
• Via the contact form at /contact